Fellowship Diploma in Health Services Management (FDipHSM)

with optional specialisation

Advanced management capability for leaders responsible for people, services and organisational performance.

Similar in structure to a mini-MBA, our Fellowship Diploma in Health Services Management (FDipHSM) is CHI’s flagship professional qualification for current and emerging leaders across Australia’s health, community and human services sectors.

Designed as an intensive, case study based and practice-focused alternative to generalist postgraduate management study, the Fellowship Diploma brings together the essential disciplines required to lead contemporary service organisations, including strategy, leadership, workforce management, finance, governance, quality, risk, operations and organisational performance.

The qualification is designed for professionals working across disability, aged care, mental health, allied health, community services and related sectors, including managers and leaders in private, public and not-for-profit organisations.

This course is suitable for established:

Service Managers • Operations Managers • Regional Managers • Practice Managers • Program Managers • Clinical and Allied Health Leaders • Quality and Compliance Managers • Workforce Leaders • Senior Practitioners • General Managers • Executives • Founders and Business Owners

Fellowship Diploma in Health Services Management

  • 8-10 months depending on how you progress through the self-directed study elements.

  • You do not need to purchase any additional learning materials - everything including readings are provided.

    8 comprehensive online modules contained within a Learning Management System (LMS) so you can learn any time of the day, from anywhere in the world.

    These modules contain multiple pre-recorded lectures, seminars, presentation, case-based videos and formative question/answer scenarios, readings and supplementary videos/audio recordings that use microlearning principles to speed your learning up!

    A series of live lectures and seminars during the program period that supplement the modules and which includes acclaimed domestic and international guest lecturers.

    Structured, easy-to-follow case-based assessments that you’ll complete under collaborative guidance from experienced instructors/lecturers.

    Multiple opportunities to receive detailed feedback on progress.

    In partnership with consultancy, Affekt, receive 1x expert-led career mentoring session designed to improve your employability or chance of future promotion, or if you’re a business owner, to assist you on your journey to unlock elite leadership skills in networking, sales, marketing, branding, compliance or people management to support your commercial growth.

    Weekly virtual ‘open door’ with a Teaching Fellow where you can ask any questions about the program materials or your assessments.

    All learners also receive 12 months’ access to any CHI webinars at no cost (expires 12 months after date of enrolment).

  • Delivered 100% online.

    Language: English.

  • You can enrol and start this course anytime, year round.

  • Minimum 23 years of age.

    Competent English speaking and writing communication skills.

    Minimum 2 years work experience in a relevant role* in a relevant sector**.

    *A relevant role is one in which you have had some experience or exposure to either compliance, governance, management, supervisory or leadership functions.

    **Relevant sectors include but are not limited to: NDIS / disability, aged care, mental health, advocacy, business/management/leadership (in general), and any healthcare and medical practice settings (including hospitals).

  • This program is fully inclusive. In 2025, the total cost is $4,800 (GST inclusive).

    Fees paid prior to commencement.

 

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Optional Specialisations

While all learners complete the same core Fellowship Diploma, participants may choose to undertake an optional sector specialisation aligned to their professional interests.

Disability Services

Explore leadership, service delivery, quality, safeguarding, regulation and participant-centred practice within the disability sector.

Aged Care Services

Develop advanced understanding of aged care governance, quality standards, workforce challenges and contemporary sector reforms.

Mental Health Services

Examine leadership approaches, service models, risk management and governance within mental health settings.

Homelessness & Housing Services

Study leadership, service integration, housing pathways, trauma-informed practice and complex community support systems.

Specialisations are optional and are not required for completion of the Fellowship Diploma.

 

What you will develop

Throughout the FDHSM, learners develop advanced professional capability across areas including:

  • Strategy and organisational performance - understanding organisational direction, strategic priorities, performance measures and the practical execution of strategy.

  • Leadership and decision-making - leading people and organisations through complexity, uncertainty, competing priorities and change.

  • Workforce and capability management - workforce planning, organisational capability, performance, supervision, culture and the development of effective teams.

  • Financial and commercial management - understanding budgets, financial performance, resource allocation, sustainability and the commercial realities affecting service organisations.

  • Governance, regulation and compliance - understanding accountability, governance systems, regulatory obligations and the responsibilities of managers operating within regulated environments.

  • Quality, safety and risk - building systems that identify and manage risk, strengthen service quality and support continuous improvement.

  • Service delivery and operations - designing, coordinating and improving services while managing resources, capacity, competing priorities and operational performance.

  • Change and organisational improvement - diagnosing organisational problems, implementing change and translating improvement priorities into sustained practice.

  • Stakeholder and service-user relationships - navigating the interests and expectations of service users, families, employees, regulators, funders, partners and other stakeholders.

  • Professional judgement and ethical management - making considered, evidence-informed and ethically defensible decisions where there may be no simple answer.

 

Why study with CHI?

Unlike traditional university degrees, the Fellowship Diploma is designed for busy professionals who want practical capability without committing to years of academic study.

Every learning module is built around realistic case studies and workplace scenarios that help learners apply knowledge immediately within their own organisations.

You will learn from experienced practitioners with backgrounds in healthcare management, governance, law, compliance and executive leadership.

Graduate Outcomes

Upon successful completion, graduates will be able to:

  • Lead complex health and community service teams

  • Navigate regulatory and governance obligations

  • Strengthen quality and safety outcomes

  • Manage organisational risk

  • Make sound strategic decisions

  • Drive continuous improvement initiatives

  • Build high-performing workplace cultures

  • Lead confidently through change

Professional Recognition

The Fellowship Diploma represents advanced professional learning for leaders and managers working across health and community services.

Graduates may use the post-nominals: FDipHSM

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